These instructions are for Mac computers, NOT Linux or Windows.

You need to have been given a download link to the "dmg" file in order to to proceed.


Every computer might be set up differently, and these steps are based on mine.
You might not see the exact same things as described here, as you proceed.

Good luck, and if you get stuck, reach out to us for help.




Before you begin, it's a good idea to reduce the clutter on your screen.
Close or minimize any window that you are not using, especially any Finder windows.


Click the link to the "dmg" file that you were given, to begin the download process


This opens a browser tab, in the middle is a frame that says "No preview available"

* Firefox *: Will not work for this download  
    If the Firefox browser is your default browser, it will open at this point.
    Close that Firefox window, since it will not work.
    Right click on the link above, and choose "Copy Link" from the pop up menu.
    Find and open the Safari Browser.
    There is a field on the top of the window that says "Search or enter website name"

    Right click in that field and select "Paste and Go" from the pop up menu.

========



Click the blue button that says "Download"

This opens a new tab in the browser, and sits there for a minute or so.

After a bit, the tab will say something about "can't scan this file" 



Click the blue button that says "Download anyway"

This starts the actual download of the installer, most likely into your Downloads folder

At this point, each browser acts a bit differently for the next step.


Browser specific details:

* Chrome *: 

    Wait for it to finish the download. 
    On the bottom left of the window, look for the "SighthoundVideo.dmg" name.
    It might look like this: "SighthoundVide....dmg" instead of the full name.
    To the left of the name, it will show the download progress. Wait for it to complete.
    To the right of the name is a little upward pointing icon. 



    Click it and chose "Open"





* Safari *: 

    Wait for it to finish the download. 
    On the top right of the window, there is a group of tiny icons, mine has 4 of these in a line.
    Look for the one that is a circle with a down arrow in it, it is the left one in my browser. 



    Click it, then right click on "SighthoundVideo.dmg" name. 
    If there are more than 1 listed, right click the top one.
    Select the "Open" option in the pop up menu.




* Opera *: 

    Wait for it to finish the download. Watch the spinner in the tab on the top of the window.


    On the top right of the window, there is a group of tiny icons, mine has 5 of these in a line.
    Find the one that is a tray with a down arrow in it, it is second from the right in my browser.



    Click it, then double click on "SighthoundVideo.dmg" name.



    There might be a "(1)" added to the file name, with any number in there.
    If there are more than 1 in the list, double click the top one.


* All Browsers *

A window appears, feel free to read the license agreement, then press the "Agree" button.



A Finder window now appears with 3 items in it (you might not see the .url and .app)
    Applications - shortcut to your Applications folder
    Sighthound Video Documentation.url - Link to online documents
    Sighthound Video.app - This is the application we are installing



Drag "Sighthound Video.app" to the "Applications" shortcut to install it on your hard drive.

If you already have it installed, you will now see a dialog indicating that it already exists.
It is asking if you want to replace it with this new one.



Go ahead and click on the "Replace" button.

If Sighthound Video is running, you will get a warning saying that it is in use.



Click "OK" and Quit Sighthound Video, so you can try that drag to Applications again.

You will get a dialog about the file copy that will disappear after a few seconds.

Close the Sighthound Video installer window.



Click the red dot in the top left corner of the window.


At this point, you should start Sighthound Video.

You can find it in your "Applications" folder or in Launchpad or in your Dock.


Double click on the Sighthound Video dog icon to start it.

Since you just downloaded it, there will be a confirmation window the first time.



Click on the "Open" button to continue.

It is now going to complete the installation, and needs access to your system to do it.
A Dialog "SighthoundVideoLauncher wants to make changes" appears.



Enter the password that you use on this computer and press "OK" to continue.

Sighthound Video should now be running.



Select the menu item "Sighthound Video => About Sighthound Video"

This opens the "About Sighthound Video window, where you can verify the version.



You might show a different Edition, but your version and build should match what you were told to expect.


Congratulations, you have completed the install.


If you have any issues, open a help desk ticket, or send an email to [email protected]